Frequently Asked Questions

Waggle Hospitality Consulting partners with hotel owners and management teams who need strategic, short-term, long-term, or fractional revenue management support.

Engagements may be highly specific — such as an OPERA Cloud upgrade, system configuration review, or temporary coverage during a leave — or broader in scope, such as driving RevPAR growth, restructuring segmentation, or strengthening overall revenue strategy.

Whether you need project-based expertise or ongoing revenue leadership, we customize our support to fit your hotel’s goals, resources, and market position.

Let’s discuss how we can build the right plan for your property.

That is absolutely the right question to ask. My role as a revenue manager, at its core, is to turn over every available rock and optimize every revenue opportunity. While I can’t promise a specific number without first analyzing your property, it’s reasonable to expect a 3–8% improvement in RevPAR within the first 6–12 months. In an underperforming hotel, the upside can be higher.

I typically start by identifying quick wins — often in rate positioning and market alignment — to capture immediate opportunity. From there, we move into more strategic optimization, such as refining segmentation mix and channel strategy. Long-term, the focus is on protecting rate integrity and driving sustainable asset growth.

No. The only required step is the Assessment phase, which allows me to understand how your hotel is currently operating and identify opportunities. From there, I’ll provide a clear recommendation on next steps.

The Discovery and Support phases are completely optional and tailored to your property’s specific needs. Some owners only need clarity and direction. Others prefer hands-on execution support. The level of engagement is entirely your choice.

Yes — in many cases, I can provide full-service revenue management support.

The first step is a conversation about your hotel, market, current performance, and team structure. Every property is unique, and the right level of support depends on your goals and internal resources.

From there, I would determine whether you need strategic oversight, hands-on execution, or a fully outsourced revenue solution.

Yes. Revenue management systems are powerful tools for driving RevPAR growth and optimizing performance — but only when they’re properly configured and aligned with your strategy.

In many cases, small adjustments to system configuration can have a meaningful impact on the bottom line. I can review your current RMS setup to ensure it is calibrated correctly, fully leveraged, and aligned with your hotel’s positioning and demand patterns.

If you are evaluating new RMS options, I can also assist with vendor selection and help identify the best fit for your hotel’s size, complexity, and goals.